About Us

Hilton Home Services (formerly Hilton Home Care) was founded on May 1, 2017 by area residents Brian & Jana Stiles. At its inception the company was a means to establish a work-from-home situation for Brian after deciding to stay home and take care of his aging father. The doors were opened with four employees that provided home housekeeping services. During the first-year additional employees and services were added including lawn care, handyman & snow plowing. Since then, HHC has served hundreds of families and retained many loyal recurring customers.

The process of meeting people and making new connections in the community has been both fulfilling and rewarding. That journey has been about what one might expect with one notable exception.  An unanticipated discovery led to a somewhat dramatic change to the vision and purpose of the endeavor.  This discovery was that many of our middle-class neighbors are facing struggles that may prove very challenging to overcome without help.

Brian’s long career includes three years spent recently at the Open Door Mission (ODM). ODM is an organization whose primary mission is serving the homeless community. With a desire to give back, Brian made the transition from many years of commercial construction management into a position as Director of Operations for ODM. There was much to learn as he transitioned from the for-profit to non-profit world. A very memorable part of the learning process came from the opportunities to make one-on-one connections with many individuals served by ODM. While making these connections, he became aware that some of these individuals had come from suburban middle-class communities.

Now operating a company which connects primarily with the suburban middle class, Brian & Jana have seen the struggles that for some have the potential to result in homelessness. This circle of awareness is what gave birth to a new vision for their endeavors. They now began to consider what might be needed to help prevent homelessness.  In a conversation about all of this with an old acquaintance and local community leader it became very clear that a mission of preventing homelessness was a vision for a non-profit organization.  So then what connection can be made between a for-profit company & a non-profit vision?

While providing household and property maintenance services, Brian & Jana found that many people could not afford to pay for what they desperately needed. Those unable to have these needs met may in the worst-case scenario find themselves on a path towards homelessness. Fully understanding this path requires a more complex discussion but suffice to say that getting help in these areas can be a significant benefit. 

Personal financial management struggles and debt burdens are other common factors in this type of situation. This knowledge motivated them to form Hilton Home Financial in 2023. This is the sister company to Hilton Home Services. These two companies will in time give rise to the infrastructure of the (yet to be organized) non-profit whose mission statement will be “PREVENTING HOMELESSNESS.”

Various organizational challenges (not the least of which was the pandemic) have caused Brian & Jana to trim back the operation a bit. For now, we offer: lawn maintenance, small backhoe loader service and snow plowing.  We intend to resume housekeeping and handyman services as soon as practical and in time there is hope to add some additional lines of service.

Brian & Jana are looking forward to many more years of serving the community!